This Web Hosting Agreement is between Hostford and the person/persons who use our web hosting and domain service. Please read carefully to ensure you understand our terms before purchasing any of our products or services.
1) Account Setup / Email on file
We will setup your account after we have received payment and we and/or our payment partner’s) have screened the order’s) in case of fraud. It is your responsibility to provide us with an email address which is not @ the domain’s you are signing up under. If there is ever an abuse issue or we need to contact you, the primary email address on file will be used for this purpose. It is your responsibility to ensure the email address on file is current or up to date at all times. If you have a domain name registered with HostFord, it is your responsibility to ensure that the contact information for your domain account and your actual domain name’s is correct and up-to-date. HostFord is not responsible for a lapsed registration due to outdated contact information being associated with the domain. If you need to verify or change this information, you should contact our sales team via email. Providing false contact information of any kind may result in the termination of your account. In dedicated server purchases or high risk transactions, it will be necessary to provide government issued identification and possibly a scan of the credit card used for the purchase. If you fail to meet these requirements, the order may be considered fraudulent in nature and be denied.
The free transfer services are available for 30 days from your sign up date. Transfers outside of the 30 day free period will incur a charge; please contact a member of the sales department with specific details to receive a price quote.
All services provided by HostFord may only be used for lawful purposes. The laws of the State of Florida, the State of Texas, the United States of America and Government of India apply.
The customer agrees to indemnify and hold harmless HostFord from any claims resulting from the use of our services.
Use of our services to infringe upon any copyright or trademark is prohibited. This includes but is not limited to unauthorized copying of music, books, photographs, or any other copyrighted work. The offer of sale of any counterfeit merchandise of a trademark holder will result in the immediate termination of your account. Any account found to be in violation of another’s copyright will be expeditiously removed, or access to the material disabled. Any account found to be in repeated violation of copyright laws will be suspended and/or terminated from our hosting. If you believe that your copyright or trademark is being infringed upon, please email [email protected] with the information required. A list of required information may be found here. If the request is of a licensing issue, we may require further documentation.
Using a shared account as a backup/storage device is not permitted, with the exception of one cPanel backup of the same account not older than 3 days (that too less than 250 MB). Please do not take backups of your backups.
2.1)Unacceptable material on all Shared and Reseller include:
Hosting or uploading of audio/video files is strictly prohibited ( linking is allowed)
Video sharing websites similar to clipbucket, phpmotion, ClipShare, PHPVibe, MediaShare are not allowed but can be hosted on VPS or Dedicated Server
Image Hosting Scripts (similar to Photobucket or Tinypic) are not allowed
Bulk uploading of images for a user downloads like Wallpaper based sites are not allowed
Illegal Pharmacy Sites selling unapproved drugs (e.g., falsified medicines, counterfeit drugs, or drugs unapproved for sale) are not allowed.
Harassment, whether through language, frequency, or size of messages.
Run any gaming servers such as counter-strike, half-life, battlefield1492, etc
IP Scanners , Lottery/Gambling Sites
Mail Bombers/Spam Scripts
File Dump/Mirror Scripts (similar to Rapidshare)
Any kind of Fraudulent Sites, phishing sites, Malicious sites, Carding sites are strictly not allowed.
Shared hosting may not be used for massive file storage systems, or backup storage solutions. Clients are also not authorized to use shared/reseller hosting for the hosting of download mirrors. If your website is based around a user downloading files, you will need to look into a VPS solution.
Use twenty-five percent (25%) or more of our system resources for longer than ninety (90) seconds at a time. Activities that could cause this excessive use, include but are not limited to: CGI scripts, FTP, PHP, HTTP, etc.
Run any MySQL queries longer than fifteen (15) seconds. MySQL tables should be indexed appropriately.
Run cron entries with intervals of less than fifteen (15) minutes.
Run any bit torrent application, tracker, or client. You may link to legal torrents off-site, but may not host or store them on our
Unacceptable material on all Servers:
Do not be involved in criminal or fraudulent activity: child porn, phishing, carding, hacking, network scanning, botnet administering, etc. from our servers
Warez is allowed and we ignore DMCA. If your hosted content is violating Bulgaria Laws we maybe ask you to remove your content.
We do not allow any kind of email marketing on VPS servers, i.e hosting of softwares like PowerMTA, Interspire, Mail bomber, SendBlaster e.t.c is strictly prohibited. If we find anyone violating it, his/her VPS will be instantly terminated with out any warning/notification.
VPS can be used for hosting or storage of Audio / video content Examples: Movies, MP3s, Software, Games or Warez Sites.
We do allow IRC on our VPS accounts and Dedicated Servers.
Clients are not allowed to use more than their burstable RAM, if a client repeatedly overloads their VPS’s burstable RAM then that client will be required to upgrade to the next level up of a VPS. Using more than your burstable RAM will cause your VPS to crash. In addition, clients using their Burstable RAM more than 80% of the time will also be required to upgrade to a higher level VPS, to help keep VPS usage fair among clients. VPS accounts may also not exceed a 15 minute load average greater than two (2) times the amount of CPU cores given.
We don’t allow any kind of DDOS attacks from our servers.
Transmit any material (by email, uploading, posting, or otherwise) that harasses another Internet user.
Causing or attempting to cause security breaches or disruptions of Internet communications. Examples of security breaches include but are not limited to accessing data of which the customer is not an intended recipient, or logging into a server or account that the customer is not expressly authorized to access. Examples of disruptions include but are not limited to port scans, flood pings, packet spoofing and forged routing information.
3) Refund Policy
Refund will only applicable for web hosting and Reseller packages - 7 days Money back guarantee, Refund NOT applicable for VPS or any kind of server "AGAIN REMINDER - REFUND NOT APPLICABLE FOR VPS OR ANY KIND OF SERVER" also if any violation of our policies or terms
4) Refusal of Service
We reserve the right to refuse, cancel, or suspend service at our sole discretion. Hostford reserves the right to modify / change the terms of service at all times. All customers would be bound by the newest terms published on the website.
5) Uptime Guarantee
We assurance 100% uptime - we only refund if our server gets down more then an hours
6) Price Change
The amount you pay for hosting will never increase from the date of purchase. We reserve the right to change prices listed on HostFord.com, and the right to increase the amount of resources given to plans at any time.
7) Disclosure to law enforcement
HostFord may disclose any subscriber information to law enforcement agencies without further consent or notification to the subscriber upon lawful request from such agencies. We will cooperate fully with law enforcement agencies.
8) Changes to the TOS
HostFord reserves the right to revise its policies at any time without notice.
"HostFord has been great for my websites. They are doing extremely well and I am very happy with the server uptime and website loading speed. I will tick all the boxes for this provider when it comes to support, service, uptime and cost."
Alina smith, manager MixC Inc
"Customer service is always on top of my list when it comes to choosing a web hosting provider. After trying several providers, I can vouch for HostFord and I would rate them 10/10 for their top class support and service."
Nikhil Doe, CEO Webwing Inc
"Thank you for providing top class service. My clients never reported me about any issues related to my travel website. I am very happy and satisfied with HostFord. Everyone should try HostFord hosting."
Doe Khanna, CTO Holidays Inc
"The entire HostFord team is really helpful and specially Abhishek Ranade, who has made a big difference by providing us with extremely professional and quick technical support."